The partner's operations team was at capacity when a Fortune 1000 client submitted 550 iPhones requiring NIST 800-88 wipes, functionality testing, and cosmetic grading. The partner lacked bandwidth to process the devices in-house without delaying other accounts.
Renoo received the devices and provided a serial list for MDM removal confirmation, despite the partner already having remote management access. All 550 units were tested, wiped to NIST 800-88 standards, and graded. Renoo operated as a white-label partner, with no direct contact with the end client.
The partner received payout along with complete documentation: serialized erase reports, functionality test results, and cosmetic grading reports. All materials were delivered in a format ready for client presentation.